Two Up Casino Popular FAQs
Two-Up Casino software is required only if you want to play older games that aren’t available in our instant-play lobby. In all other cases, the browser version is a more convenient option.
At Two-Up Casino, you can find all kinds of RTG games, but you should remember that some of them are only available in download mode. So if you cannot find your favourite game in our lobby, try downloading our casino software.
Both deposits to and withdrawals from the Two-Up Casino account should be made with the payment method registered under the name of the account holder, as reflected in the casino’s T&C.
The bonus can be claimed in the Cashier section of the lobby. You can either pick a suitable bonus from the list or type in your bonus code in the “Enter code” field. The bonus can be claimed for a deposit that hasn’t been played with yet, so the best choice is to claim a bonus before you make a deposit.
If you didn’t receive the bonus you claimed, make sure you don’t play with money you’ve deposited, because that will invalidate your deposit for bonus claiming. Contact our Customer Support Service immediately, to get further assistance.
Playthrough/wagering is the mechanism that allows us to give lucrative and entertaining bonuses to our players. Basically, it’s the number of times the player needs to wager the sum of their deposit and/or bonus to cash out their winnings. When we say that our bonuses has x30 playthrough, we mean that the sum of the deposit and bonus should be wagered 30 times before withdrawal. For example, if you claim a 250% bonus on your deposit of $100, you’ll get $250 in bonus money. The sum of your deposit and bonus will be $100+$250=$350. Then, multiply this number by 30, and you’ll see that the WR for this particular bonus is $10,500.
Comp points are another form of bonus, and their number is directly proportional to the amount of funds you’ve wagered with Two-Up Casino. Every $10 you wager with us grants you 1 Comp Point. The value of 1 Comp Point is $0.01, and 100 Comp Points = $1. Comp Points have no playthrough or max cash-out attached to them originally, which means that if you redeem them while you don’t have any active bonuses, and after making at least one deposit – you won’t be bound by any limitations. However, if you redeem Comp Points while having any form of bonus active on your account, then the current bonus limitations will be imposed on your Comp Points.
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